It’s never been more simple
Your comprehensive dashboard displays all your customer feedback from over 200 sites in real-time. You can filter your review feed by rating, time period, or by source to identify which areas and sites to focus on. ReviewMyDryCleaner also sends you new review alerts via email or SMS so you don’t miss a single review. Managing your online reputation has never been more simple.
ReviewMyDryCleaner lets you convert any review into a ticket, and assign tickets to relevant employees to ensure dedicated follow-up. Track issue resolution to confirm follow-through, and collaborate internally to keep the dialogue between your organization and your customers fluid and constructive. Improve customer satisfaction, reduce churn, convert detractors and decrease customer service complaints.
Have your operational improvements made an impact on customer experience? Track reviews and ratings over time, by source, and by location or product to keep pace with trends and flag potential
pain points. Discover which sites your customers are most active on and direct customers there first.